U.S. Border Patrol Chief Raul Ortiz got into a tense back and forth with agents in Laredo, Texas, Friday, as Homeland Security Secretary Alejandro Mayorkas paid a visit.

In video shared with Fox News by a Border Patrol source, Ortiz confirmed that “morale is at an all-time low.”

“I do think that we’re losing too many agents,” Ortiz said. “As an organization, we gotta start taking care of each other.”

Ortiz acknowledged agents’ frustration, with Mayorkas in the room.

“I get it,” Ortiz said. “You come to work, you’re frustrated. You’re upset because you didn’t get the desired outcome that you want. Doesn’t mean you give up.”